Shadow IT

Gartner defines Shadow IT as IT devices, software and services outside the ownership or control of (IT) organizations. Given that information processing facilities or information containers are no longer centralized, the shadow IT is a common phenomenon.  Each one of us has a cellular phone that is indeed a powerful information processing facility and large storage device in the pocket. The extensive connectivity and cloud computing via access anywhere and any platform model further accelerate this situation.  Cyber risks are incurred to different degrees.  Various protection technologies are surfaced in the market: Mobile Device Management, end point lock down, cloud-based proxy, Data Leakage Protection, disk encryption and so forth; but they are never bullet proof. Organization needs to think about enablement (as well as empowerment) rather than prohibitive thru streamlined approach.  Policy formulation, usage guidance, risk management, user awareness and enforcement via disciplinary process are required to minimize the impacts....
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The Good, The Great

As cybersecurity practitioner, you might need to assist asset owner or end user to deal with auditor (or security assessor). The Good auditors are able to pick discrepancy of your operation against the "policies" (written directives, procedures or instructions document) down to minute details.  They regard these are the yardstick ("so it shall be written, so it shall be done") for a yes or no compliance tolerance without looking at other compensating controls. Every change or review execution needs documented evidence (name, date, signed approval, next review date etc.).  How these documents are effectively managed isn't the focus even though it will create many unnecessary overheads or even the trustworthiness of the documents. The Great auditors make a step further.  They will give further thoughts if the written "policies" have gaps with best practices or practically achievable; recommend both written (documents) and execution improvement.  E.g. make reference to revised password setting per NIST SP-800-63-3. The cybersecurity practitioners need to keep abreast of latest...
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Vulnerability Management

This is always a debating topic during audit or security assessment. Auditor: your control system lacks of the latest security patches installed and vulnerable to cyber attack Asset owner: security patches must be certified by OEM or else OEM will not be responsible for failure or damages due to non-certified changes made to the control system Whether patches are up to date isn't the key issue.  The bottom line is to understand if there is repeatable mechanism to manage security vulnerabilities.  After all, having all latest patches deployed doesn't mean the control system is secure while any missing patches doesn't mean control system is immediately at risk. The motto from VX Heaven gives a good inspiration: "Viruses don't harm, ignorance does!"...
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The Forgotten Place

Most of the time, tight technical controls are deployed at infrastructure, network, platform, application or end points to address cybersecurity. A "misbehaved" device will ruin all these efforts.  Perhaps a written hard copy disclaimer should be posted at the bottom of the display to indicate the information or service is provided as-is, and disclaim responsibilities arising from any consequential or collateral damages due to information error or service interruption.  A comprehensive risk assessment should have picked up this....
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Cybersecurity Transformation

To be successful in cybersecurity transformation, each one in the organization shall contribute as the baseline. Culture or politic in certain organizations prohibits; and this is not just applied to cybersecurity. If you SEE something need improvement and TALK about it with your boss, you'll become the issue owner to handle the resolution.  This drives the culture of don't see and don't talk.  Top  executives don't HEAR things that potentially affects the organization. The essential success factors in the transformation journey include but not limited to: Senior management buy-in Provide necessary support for sustainability (not just a slogan in the air but actually allocate dedicated resources and invest in human capital) Top-down approach to drive end result with metrics Staff own passion adaptive to the changing business environment Once the people barrier is break-thru, other process issues will then go well....
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Incident Respond #2

Respond is 1 of the 5 domains under the NIST CyberSecurity Framework along with Identify, Protect, Detect and Recover. It is also generally understood the importance of IR in the industry because "it is not a matter of if but when your system is compromised".  Promptly respond to incident could trigger the required recovery actions to minimize business interruption. The hard part is that you'll never know if the response will work in real life even though there are regular drills to opt for continuous improvement.  This is like the air-bag in your car - you only know if it serves the purpose when triggered....
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