Fault Detection

When using technology, usually there is inherent trust that the outcome is correct because it has been tested before going to market. With competition, time-to-market is squeezed. We have seen examples of vehicle recall for fixing certain faults. Even worst, other factors like insufficient training, lack of comprehensive operation instruction could cause tragedy or fatality. In the illustration, GPS infrastructure is proven but the map data might not be updated or the software to map the GPS signal to the location could have fault. A dual GPSs could mitigate an incorrect navigation if the impact due to incorrect route is significant. That said, the entire principle gets back to risk management - what measures can be controlled to reduce likelihood and what does not. ...
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Trust #5

For free Internet kiosk like this, will you use? In old days when device is rare for Internet ready and Internet access isn't anywhere, yes, facility like this is welcome. Even at that era, use it with caution and for general web browsing (e.g. searching for information rather than login to web portal like bank account) because your sensitive information might be captured and stored elsewhere behind the scene. With cell phone and data plan generally affordable, such facility will be phased out like public paid phone. That's the expected consequence of technology innovation and advancement. It's just a matter of time when these facilities will be decommissioned. ...
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Clarity

Policies must be written precisely. That said, clarity is essential or otherwise it will create dispute, confusion in policy enforcement, audit exercise. The illustration has different interpretations: Apartment solely for retired government officials Government managed apartment for senior citizen If this appears in policy statement, it is not ideal. ...
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Availability

Typical security objectives of cybersecurity are confidentiality, integrity and availability. It's just how they are prioritized in dealing with different use cases. Confidentiality is per the associated information classification to derive the necessary protection. Integrity protection is to understand consequence thru risk assessment what info entities need to protect. Then what about availability? I saw a cybersecurity practitioner developed security policy by copying textbook definition - simply to ensure information is available at all time. Without a measurement, it is not practically achievable. We have to define information must be available per the service pledge. Then, give certain margin in the service pledge with definition availability excludes planned outage for maintenance, achieving say 99.99% at all time. This is the foundation to establish cost-optimal resilience to achieve the committed target. ...
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Network #2

Digitalization needs things connected to deliver the business outcome. Without network, not much or even none can be achieved. And there won't be luxury nor feasible for a point to point dedicated end-to-end communication line. Therefore, the network part is always the focus for cyber risk due to no need to access physically the component and connectivity. But remember, other aspects like physical security, application controls, service provider management are equally important to secure the digital function. ...
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Enforcement #5

What can and what cannot be practically enforced? Setting up a written directive (policy statement) is easy. But the actual value of a policy statement is to achieve certain purpose in arriving at the desirable consequence. If something cannot be practically accomplished, that is a bad policy. Some cybersecurity practitioners establish policies very strictly hoping to secure the organization business operations. The pitfall is a large gap will be resulted with reality or the current setup. Flexibility must be built to avoid so many non-compliance cases. Non-compliance also affects the corporate governance in the entire organization. The proper approach is to make it incremental strengthening, listen and adopt feedbacks from field users who will tell what works and what absolutely not works. Even if that works, other elements to consider are maximize the investment for best protection and the urgency to do so. Never establish policies based on media, sales pitch nor textbook knowledge. ...
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Policy and Usability #2

For regions driving on the left, driver seat in the vehicle is on the right. If this policy is blindly followed in private venue without reimagine for practicality, it will end up the driver is unable to activate the toll gate, or make this a very complicated task. This can be resolved either at design stage to move the toll gate at the centre position serving both lanes, or simply change the direction of driving in this private venue for cost-effective retrofit. Therefore, competent cybersecurity practitioners must fully understand the business nature of the organization they work for, remove unnecessary controls in the systems to fit practicality or even revise the policy with flexibility making cybersecurity as business enabler. ...
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Container or Content

When installing controls, you have to understand what is the protection objective. Don't just apply textbook knowledge for the sake of having controls. Understand the business environment and the consequence to determine the optimal controls. Sometimes, controls are really unnecessary because the consequence is acceptable by common sense. If you put the wrong focus, the protection doesn't make any sense and wasting valuable resources. Don't just insist for policy compliance because policy could be written incorrectly. Apply your professonal judgment as we are hired to do so. If not, you are neither competent for the job nor having common sense. ...
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Dual Home

Certain cybersecurity practitioners have no knowledge of the implication when writing policy statement even with help from external subject matter experts. A typical example is that host with "dual home" connection must not be allowed. There are some rationales that this network setup will incur cybersecurity risks but only on particular scenarios. It is risky if one network interface card (NIC) lands on trusted zone while the other NIC lands on a "dirty" zone. The host is then acting as a network firewall that might not be robust as a dedicated network firewall device capabilities. But if the host (especially in control systems) needs this setup to be managed by computer management system (e.g. domain controller) in one network while the other network manages the controllers, sensors and the design is certified by the manufacturer, blindly changing this to non-dual home setup will affect the intended operational capabilities. Lesson learned: don't write something that causes your business immediately falling into...
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FUD #2

Things outside your comfort zone or knowledge will generate FUD. There are always news exaggreating cyber risks causing severe consequence to certain organizations. Sometimes cyber threats are even just based on perspection with assumption threat actor has gained complete knowledge or your environment and yet skill to achieve this is very complex. As competent cybersecurity practitioner, we must assess the threat situation, what are controls in place and provide management comfort rather than spending unnecessary resources to protect something that does not harm much. Every business exposes to risks and we cannot eliminate all risks but to prioritize the limited resources to maximize protected values. ...
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