Control #3
Controls are necessary to reduce likelihood of risks. But excessive controls shall have adverse effects:
Degrade productivity
Push back from user
Circumvent control
Risk assessment is required to design optimal and effective controls. Change (behavior) management and user awareness need to be well established too. Essentially,
Why is the control required
What is this meant in daily works (WIIFM for the user)
What is the consequence of violation (both organization and the offender)
...