Dynamic Policy

Written directives for cybersecurity are getting more challenges to formulate into policies due to dynamic business nature. If too rigid, compliance will be an issue. If too loose, then forget it because the policies won't stipulate specific protection. Eventually, policy statement will be conditional. Instead of laying down business logic, precise specific protection is stated for generic situation. An example is information protection regarding credit card transaction. If transaction value exceeds defined threshold, further check is needed for authorization. This will be implemented in the system and the defined threshold will be per cardholder's spending profile, usual spending location, repayment history etc. The zero-trust access model is taking similar approach to grant access in further strengthening critical information asset assess. Last but not the least, technical enforcement can always be defeated or circumvented by human factor and usage behavior. That's why raising situation awareness and workforce competency development are important to invest rather than solely narrow focused on...
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Unnecessary Control #2

Control must be enforceable. If control can be circumvented or bypassed, then there is no point to deploy such control. That's why we need to keep updating the system, infrastructure to sustain their effectiveness over time due to emerging threats are out. There are many examples out there in the cyber world. Attack and defense are competing each other. Once in the digital journey, allocate resources to address multiple aspects to stay secure: Collect threat intelligence and their impacts to own environmentAssess operation risks to prioritize protectionMaintain workforce competency and situation awarenessRefresh technology obsolescenceEstablish achievable and enforceable cybersecurity directives ...
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Let me drop everything …

And work on your problem! Politics are always incurred in work and culture of an organizations especially large one. Cybersecurity becomes a hot topic and new normal to strike for cyber safe in applicaton system, business process or industrial automation. There are cybersecurity policies mandating the right things to do. However, no policies are perfect and neither can policies address all situations in real life. It then creates a new political atmosphere. The appropriate approach is to engage a 3rd party to look at the entire cybersecurity culture of an organization from fresh-eye, the competency of the cybersecurity team whether the members possess the relative credentials, their ability to upkeep knowledge, their working relationship with business, the cybersecurity strategy or priority on the organization as a whole rather than micro-management and zero-one decision of so-called policy compliance. ...
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Perimeter

When you move the contents to the cloud, it is above the perimeter. Even if you are pretty sure you have the dedicated cloud environment allocated, configuration issues, physical security and human factors could endanger your contents in the cloud. Cyber protections must be imposed properly: access control and management, encryption of all 3 data states (data-in-use, data-in-motion, data-at-rest) and most importantly the key management process. ...
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Administrative Control

Certain cybersecurity practitioners insist to impose technical controls to secure the infrastructure/system. To some degrees yes, basic technical controls will prohibit human error or low skill attacks. Adding technical controls will never secure the infrastructure/system more. At some points, more controls will even degrade the security due to a number of issues: People will find ways to circumvent controls because affecting productivity (writing down complex password)New control might introduce new system weaknessExtra efforts are required to sustain the control effectiveness (upgrade, backup, other housekeeping tasks: patch, patch, patch ...) These are always the neglected elements. Sometimes, exercise administrative control will enforce discipline internally while externally relying laws & regulations. ...
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Dual Standards

It is no harm to have dual standard to fit specific use case. As long as the directive is clearly stated, it is fine. For badly written policies, the policy requirements are subject to interpretation creating chaos. This happens especially due to incompetent cybersecurity practitioners. Therefore, the outcome of any security assessment should not just look at how the system is designed, built and operate. Validating the policy statement if it is up to industry best practice and practically achievable in commercial world are also equally important. ...
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Competency

Incompetency to react with changing environment will lead to fatality Recently I gave a talk to a local university students about cyber survivability. At the end of the session, it's Q&A. One of the students asked "There are lots of challenges in the cyber space. Among them, what's the most serious challenges that you have met?". I told them people is the serious challenge. Decades ago, the human aspect is considered as the weakest link in cybersecurity. Over times, this remains. It's just a matter the focus has shifted. Now, general users are well aware of cyber deception in the cyber space like phishing and scam, be cautious of unknown requests and things too good to be true. Why is the human aspect still applied? It's about the cybersecurity practitioners. They are supposed the leader in cybersecurity of an organization. They are hired to provide professional judgment in enabling a secure business environment, steer in the right direction....
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Enforcement #4

A directive must come with sensible enforcement Cybersecurity policy establishment and cybersecurity policy enforcement are usually executed independently in an organization. Normally, policy authors are more knowledgeable to stipulate the rationale behind whether explicitly or implicitly why protection are required to secure the cyber space of the organization. Enforcement team simply follow the book to provide advisories or perform compliance check. The world is not perfect and situation will drive decision if it is a policy exception or the inadequacy of policy for revision. As cybersecurity practitioner, we must exercise our professional judgment to advise pragmatic approach in helping business for policy compliance rather than just a zero or one decision. After all, a "cyber court" in an organization is uncommon where the "cyber judge" will have the final ruling. Certain cybersecurity practitioners even have mal-practice to involve Senior Management for approval without taking up professional responsibility. Senior Management should be in the informed role rather than an approval role. ...
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Opportunist

Dual signages on display - adopt the appropriate one in particular situation? Policy statement must be clearly defined and published. It must also be precise without ambiguity but subject to interpretation by different parties. If your cybersecurity policies are written unclear, a lot of unnecessary internal overheads of so-called policy exceptions or enforcement issues will be surfaced. Therefore, regular policy review and adjustment is indeed integrated into the policy requirement. And last but not least, don't be aggressive to write something that is not achievable in the specific business environment. ...
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Different perspectives

It is the same scene but different people will interpret it differently. Business managers or plant floor engineers have their mission to achieve in delivering the business outcome while cybersecurity practitioners have their opinions to "ensure" a secure business or operational environment to fulfil their job role. Most often, this creates conflict. As cybersecurity practitioner, we shall never blindly apply academic knowledge because each organization has its own specific ways of doing business. What the book or even the organization security polices themselves are just generic guiding principles. We are all hired to exercise professional judgment, to help business understand the cyber risks and after all it is the business decision to accept. If business has hesitation, then we provide them the big picture, how cyber threats are likely exploited and the practical counter-measures to reduce the likelihood. Essentially, cyber threat is just one of the many operation risks to address. Don't invent extra and unnecessary cyber protections...
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